Accel's Clarification to ASUS-Digicomp Story
It was more ROI issue though Accel is much involved on ASUS’s other service projects
Dec 12, 2011
Some time back, there was a news in SMEChannels.com with the headline that ‘ASUS Prefers Digicomp over Accel’. It was about Asus appointing Digicomp Complete Solutions as its service partner for all its handheld products. This included the entire range of ASUS mobile phones as well as Garmin Asus co-branded models. Before this, the service for these products was handled by Accel Frontline Services Ltd. The change was applicable from August 1, 2011 for all existing customers of ASUS handheld products. Reacting to the headline of the story, Damodar Sahu-General Manager-Strategic Initiatives of Accel, informed that this particular service project is being amicably closed with ASUS-India due to ROI issue though Accel is much involved on ASUS’s other service projects & reverse logistics.