PNM Collaborates With Accel Frontline Services
Offers National Warranty Services of ARCHOS Tablet PC’s
Feb 01, 2012
PNM Informatics’ end to end customer service operations to be managed by Accel Frontline Services Limited, as its Strategic National Service Partner in India for Range of products PNM informatics will introduce in India Market. As a part of this collaboration, Accel’s WMS Division, India’s best known Warranty Management Services Company provides PAN India Carry-in/walk-in warranty Services & Toll Free Tech Helpdesk Services for PNM’s Products to offer prompt and simple redressal to both end customer and channel support needs. PNM has unveiled three of the best seller models ARCHOS 101 IT, ARNOVA 7G2 & 7CG2. ARCHOS tablet PC’s globally has created a major stir and already providing a stiff competition to the major brands in the business.
Rajan Khattar, Country Head, PNM Informatics Pvt. Ltd., Chandigarh said “Customer delight & Service excellence has always been a key component of the PNM business philosophy. Warranty servicing of the Tablet PC’s in Indian market is a key component of Customer satisfaction. Better Customer support is the key to build a brand in such a competitive environment and thus to achieve consumers’ confidence in the brand and for consumers convenience, we have a strategic tie up with Accel. Indeed, it’s a qualified commitment made by PNM and ACCEL, to bring world class warranty services to PNM consumers”
Damodar Sahu, General Manager-Strategic Initiatives, Accel Frontline Services Limited, India
“We are proud to be partnered with PNM well regarded for its excellent customer service initiatives. We are proud to partner with them in their effort to bring world class customer service practices to Indian consumers”.