Rashi to Service Plantronics Products
Allows customers & partners to have access to 64 well-equipped service centers in India
Feb 02, 2012
Rashi Peripherals named as a national service provider for Plantronics Bluetooth-enabled products in India starting January 2012. With this tie-up, end-customers and partners will now have access to 64 well-equipped service centers in India for Plantronics product replacement.
With access to over 64 service centers in India, Rashi has a strong distribution network and channel alignment, which makes it an ideal service partner. Under this service tie-up, if a product needs to be replaced, a customer simply calls a toll free number and they are given a unique order reference number. This unique order number enables the customer to then go directly to the service center and quickly obtain a new unit after a basic testing procedure confirms if replacement is required.
Speaking about the partnership, Bobby Joseph, Country Manager, Plantronics, India, said, “We are very pleased with this extended level of partnership with Rashi Peripherals. We understand that customer satisfaction is essential for our success. This new service arrangement with Rashi Peripherals will reinforce Plantronics’ commitment to provide best-in-class service and technical assistance to our customers”.