Rashi Peripherals said it has launched a service application that would benefit the end-consumer/Channel Partners waiting to get their product repaired through any of Rashi’s 56 service centers.
Once the consumer has dropped off his product at a Rashi Peripherals service center, popularly known as RCC (RPTECH Care Centre), the applications data base would be updated in real time. The consumer after entering his mobile no / email id or inward receipt details, would then be able to access the status product from his smartphone. The app data will be updated in real time thus ensuring accuracy of the application.
“This is the second application by the Team of Rashi, this time the spot light has shifted to delivering an impeccable service. Generally the Achilles heel for any Distributor has been its Service, and we at Rashi are committed for making this a pleasurable experience for the customer. We believe that a customer should only visit the service center to drop off and pick up his products, and for everything in between an application must suffice,” said Kapal Pansari, Director Rashi Peripherals.
The RMA application is available on the Google Play Store.