Goal Orientation and Conviction
Greatest Achievement so far
More than 24 years of in-depth experience in managing Solution Delivery, Operations, Managed Services, and Transformation Initiatives, I successfully managed large-scale signature programs of complex business processes, technology landscape and industry specific solutions across the verticals like healthcare, manufacturing, energy and utilities.
A strong people leader with strategic focus, I have led and managed large teams across geographies in true global technology delivery models. I have extensive knowledge of various engagement models, transition methodologies and delivery of business value and performance excellence. I have passionately driven delivery excellence initiatives that increased predictability of technology delivery, and improved the end-customer value and satisfaction.
- Initiating customer engagements based on trust and credibility, have enabled long running relationships with customers over years
- Creating Shared services models helped organization not just reap the benefit of efficiency gain, but also better and forward looking operating models
- Delivery excellence initiatives have resulted
in cultural shift in the way large organizations worked, beyond improving the quality of services
Vision on Indian IT
India remains an attractive market for IT with huge access to talent and infrastructure. With rapidly evolving digital technologies and mushrooming tech startups, we are certainly in for massive growth in Information Technology. Areas such as Internet of Things (IoT), Cloud, Big Data & Analytics have become important than ever; However – quality over cost, Innovation over traditional offerings, business knowledge over pure technical capability are driving decisions big time.