Says Rashi as its RMA service provider will help it to expand services in Tier II & Tier III cities
Edimax Technology has appointed Rashi Peripherals as its RMA service provider. Rashi’s RMA services across PAN India will fuel Edimax’ plan of offering gold class support to its customers.
The new partnership aligns Edimax’s strategy to provide customized and localized customer support offerings. Rashi Care Centre, the service centre initiated by Rashi Peripherals will provide support and services to the entire range of Edimax’ products. With the strong support from Rashi, Edimax will strengthen its network deeper into Tier II and Tier III markets of India.
Eric Yang, Country Manager (India), Edimax Technology, said, “Providing RMA services to customers are another step in our long term and successful journey in India. Rashi’s RMA services will help Edimax to expand services in Tier II & Tier III cities and increase the confidence of the channel partners spread across India. With this appointment Edimax will spread its market reach much deeper and wider without compromising on support.”
Yang added, “Rashi Peripherals will support Edimax in reaching out to markets of B, C and D cities and expand our business. India being the fast growing market presents us a unique opportunity to increase our brand presence and growth.”
Ashok Goenka, Support Head, Rashi Peripherals, said, “Edimax is a renowned brand known for their innovative products. We are extremely delighted to be associated with the brand. Rashi Care Centre is an exclusive experience zone with dedicated team of engineers and technicians to provide the best of the services to the customers. We are also concentrating on reduction of turnaround time and further expand our reach in smaller cities and towns.”