Plans to strengthen its ties with, and commitment towards, its channel partners operating in the PC DIY market
Gigabyte said in 2015 it plans to embark on a multi-faceted strategy that is expected to further help strengthen its ties with, and commitment towards, its channel partners operating in the PC DIY market.
The plan involves setting up an exclusive, world-class post-sales service network across India. In addition to its recently established state-of-the-art service centers in the heart of IT markets in both Mumbai and New Delhi, new centers will be opened in additional major cities including Kolkata and Chennai. These will be in addition to the existing ones in Kochi and Ahmedabad. The centers will operate as service hubs for their respective zones.
“Today, we are clearly seeing a vibrant emerging DIY market in India, especially in Tier 2 and Tier 3 cities where the number of knowledgeable, tech-savvy users continues to grow at a rapid pace,” commented Sunil Grewal, Director – Sales & MarCom, GIGABYTE Technology (India) Pvt. Ltd. “In order to deliver the best possible products and services to cater to this new group of customers, GIGABYTE is providing its partners with the support and tools necessary to meet the needs of this growing user segment, and with it, the ability of our partners to continue to grow their businesses.”
The centers will be equipped with the latest in repair machines and software systems to facilitate elaborate testing and troubleshooting. They are manned by experienced, skilled engineers, who are not only capable of providing motherboard repairs even up to Level 4, but also of delivering proactive onsite support, including training to customers on optimized PC usage.
GIGABYTE will also bring to the Indian market in March its long awaited, and already globally popular and versatile DIY BRIX PC kit.