Says Polycom RealAccess brings the power of big data and connected products to help IT departments analyse utilisation
Polycom has released several new services offers designed to help IT administrators make smarter decisions, drive adoption and protect their unified communications and collaboration investments – now and into the future.
One of the new unique innovations, Polycom RealAccess services delivery platform, puts personalised and near-real-time data at their fingertips through a secure, cloud-based portal, giving them the power to analyse, manage and make evidence-based decisions about their collaboration environment announced the press release.
“Polycom’s new services provide a clear roadmap for success from planning and evaluation through deployment and ongoing operations. Having the right partner every step of the way helps our customers create better user experiences, which drives adoption and faster return on their investment,” said Navin Mehta, Polycom Senior Vice President of Global Services.
Through a set of innovative and highly differentiated applications, the Polycom RealAccess services delivery platform provides IT with important data on utilisation, capacity and success rates, giving IT administrators the information they need to make faster and smarter decisions. The platform improves solution performance by identifying issues quickly and proactively, which ultimately improves end user experiences.
Polycom also has broadened its Managed Services offering to meet the needs of customers who want to outsource all or part of their video collaboration investments. The expanded offers cover the Polycom RealPresence Platform (video infrastructure) and endpoints through state-of-the-art monitoring, management, hosting and transformation services, allowing IT departments to spend more time on their strategic priorities.