“Our strength is mainly in providing solutions to the customers with a well equipped and technically trained team of engineers.”
Incepted in 2009 Thiruvananthapuram based Travancore Telecoms has been witnessing a robust growth of 30% every year. Speaking to SME Channels managing partner of the company Mukesh Kumar.S talsk reveals his aim to be a player in catering to the needs of the SME segment.
Brief us about your company ?
Travancore Telecoms was established in 2009 by two key partners Mr Mukesh and Mr Sangeeth, having an expertise of 13 years of technical and marketing experience in Matrix Telecom products. The company focuses on four areas: telecom, surveillance, and LCD digital appliances. Right from our initiation we have been leading in EPABX market in Kerala.
What is your turnover and growth percentage ?
After joining hands with matrix, our turnover has been increasing with a growth of 30% each year.
What is your strength in terms of market reach and others ?
Our strength is mainly in providing solutions to the customers with a well equipped and technically trained team of engineers. We have a strong team of engineers who maintain our after sales support. We also have an experienced marketing team that tactfully targets right customers with the right product.
What kind of solutions and products are you dealing in ?
We deal in wide range of products that meet customer’s requirements of communication and surveillance needs in the SME segment. Through Matrix IP, VoIP, ISDN products, Gateways, Soho, we are able to give exact solutions in communication to our customers.
How do you find telecom market in India ?
Soon IP is going to play a big role in voice communication systems. With the help of Matrix IP range of products we aim to be a player in catering to the needs of the SME segment.
What kind of telecom solutions you have ?
We have large number of hotel & hospital clients. So we mainly concentrate on these customers and provide them with excellent hospitality communication solutions. For IT customers we offer our IP/ISDN products, VoIP, ISDN, GSM Gateways to meet their exact requirements. Mainly we give Matrix product solutions to all our existing and targeted customers.
How do you find Matrix products in terms of its advantages vis-à-vis other brands ?
Matrix is “substance” brand. Substance is in the DNA of Matrix solutions. Substance in the form of technology, depth, genuineness and going beyond the mere outer façade and offer more values in all the areas. This is what differentiates Matrix from the lot. Matrix solutions are packed with “more”: more productivity, more applications, more flexibility, more functions, more features, more cost saving, more reliability, and more support. Matrix positioning is based on offering more of these true inherent values which customers expect from infrastructure solutions.
As a partner what kind of products you want to add this year ?
We want to strengthen our existing product portfolio this year. We are also considering offering services of recycling electronic waste.