Athenta Technologies has brought in a new Emergency Response Management System. The emergency response management system is an information management tool that will support government agencies and municipalities in locating and activating resources after an emergency. This ERMS integrates with the AOMS notification system, in order to inform the contacts that need to be notified during the life of the user request.
The Emergency Response Management System of any city administration is one of the critical sections of its safety, security and rescue mechanism. The ERMS is a single point of contact to the administration and citizens for logging any distress problem or seeking help during any emergency or threat. The system is equipped with a dedicated toll-free number which is assigned for the citizens to contact during any emergency. A centralized emergency control room attends the calls on a 24*7 basis, gathers required details about the distress, dispatch help (police van/ambulance/fire), and passes the information to relevant departments for necessary actions.