Zendesk has brought a new Zendesk Partner Program to provide the skills, tools, and support for Zendesk’s global ecosystem of partners needs to help their customers deliver a better customer experience. The program is designed to enable partners to build an industry-leading customer experience practice and reward partners based on competencies and results with a comprehensive certification program and incentives. At the same time, the Zendesk Partner Program can be tailored to meet the needs of partner’s different business models, offering the flexibility to support partners as their businesses evolve.
With its modern approach to the program, Zendesk allows partners to engage in multiple business models based on their unique business strategy and skills. Rather than limit a partner to a specific role, Zendesk’s flexible framework allows partners to refer, resell, implement, develop, integrate, or any combination of these services depending on the opportunity.
Sandie Overtveld, Vice President, APAC at Zendesk said, “The Indian market is very competitive when it comes to the software sector, and is a key market for Zendesk having seen healthy growth since our launch three years ago. This program is good news for the partner ecosystem, which has played a key role in our success. The launch of the Zendesk Partner Program is an ongoing commitment to our partners and customers that will build an ecosystem to ensure a more seamless transfer of knowledge and better customer experience all round.”