A ‘resilience building’ programme for MSMEs
India’s leading business accelerator firm India Accelerator (IA) has launched a special accelerator programme for MSMEs. As part of the initiative, IA management has decided...
Author : SME Channels
Zendesk Offers Instagram Messaging for Businesses
Zendesk announced the addition of Instagram messaging to its customer support offering. This means businesses can now provide customer service on Instagram from directly within...
ISODA Brought in New Management Committee for 2020
The Infotech Software Dealers Association recently concluded their 11th AGM. This was a first for the association as they organized their First Virtual AGM on...
Majority of Indian companies reported over 25% jump in cyber threats while working from home: Cisco
Organizations in India are seeing a significant increase in the cybersecurity challenges they face amid the shift to mass remote working, a new study by...
Matrix COSEC Visitor Management Solution
In the wake of a pandemic, organizations have realized the importance of hygiene while ensuring complete security. Matrix Visitor Management Solution ensures the overall security...
Our expanded portfolio of services is designed to create business value for customers
Briefly tell us about CMS IT services and its growth over the years? CMS IT Services is a leader in IT Managed Services and System...
ASIRT Announces New Governing BOARD
ASIRT (Association of System Integrators & Retailers in Technology) a dynamic and focused IT Association committed towards the growth and progress of System Integrators (SIs)...
Chatbots to the Rescue: How Conversational AI Will Save Call Centers
Spurred by high demands placed on call center personnel during the pandemic, chatbots have taken on new prominence. Today, thanks to cloud-based platforms, AI-powered chatbots...
Visual Engagement tools deliver great CX: What you need to know
In an increasingly remote world, a new commissioned study conducted by Forrester Consulting shows that visual engagement technology can solve top customer experience (CX) priorities. These tools...
The Top Priority for IAM and Remote Work
Until recently, the choice to work remotely was often one of convenience. Whether working from home to accommodate a doctor’s appointment or logging in while traveling to a conference, remote work helped...