At the 15th SME Channels Accelerator Awards 2025, Anand Samudra, Managing Director of Navicent Solutions, praises SME Channels for consistently delivering channel-focused initiatives and timely topics that track industry evolution. He views AI as a game-changer across sectors, urging businesses to adopt an agile approach: upskill internally first, then position solutions for customers, shifting from transactional models to service-attached offerings.
Samudra emphasizes “going with the flow” amid rapid tech changes from quantum computing, edge, AI, and autonomous platforms, advising organizations to match the pace of innovation rather than resist it.
Key Highlights:
- SME Channels’ role in channel-focused initiatives and timely discussions
- AI as a universal game-changer requiring internal adoption first
- Shift from transactional to service-attached business models
- “Going with the flow”: agility to match rapid tech evolution
- 2026 channel mandate: upskill teams, offer innovative solutions
For 2026, his key expectations from channels: abandon traditional models, enable teams to adopt and offer new technologies, and leverage events like these for insights and panel discussions on disruptions.
