At the 15th SME Channels Accelerator Awards 2025, Mathew Philip, Senior Director & Head India Business & Global SIs at GoTo, praises the event as a vital platform for OEMs to engage India’s vibrant partner community, gather customer feedback, and drive collaboration. GoTo, a pioneer in remote access since 2003, offers enterprise-grade tools like LogMeIn Rescue for secure remote support—used by top global SIs and enterprises—and a new “IT in a box” solution tailored for India’s mid-market SMBs.
This all-in-one platform covers remote access, support, mobile device management, ticketing, inventory, and asset management, balancing reactive fixes with proactive issue prevention to help partners deliver seamless hybrid/remote work solutions. As a 100% channel-driven company, GoTo expects 2026 partners—SIs and MSPs—to stitch multi-vendor solutions, understand customer needs, and jointly win deals in enterprise and mid-market segments.
Key Highlights:
- SME Channels Awards as partner engagement and feedback hubs
- GoTo’s 22-year legacy: LogMeIn Rescue and “IT in a box” for SMBs
- All-in-one IT: remote support/access, MDM, ticketing, proactive monitoring
- Channel expectations for 2026: multi-solution stitching for customer wins
- 100% channel-centric model for hybrid/remote work enablement
Essential for MSPs, SIs, and resellers building IT support stacks amid remote/hybrid demands.
