Guest Article

10 Reasons Why the Public Sector Should Switch To SaaS

Bakshish Dutta, Country Sales Manager - India & SAARC, Druva
Bakshish Dutta, Country Sales Manager - India & SAARC, Druva

Business models are continually changing to meet the changing needs of users and the advancement of technology. SaaS acceptability is the new buzz and as time has passed, the software industry has developed stronger, more reliable solutions to assist businesses in carrying out their routine duties and operations with less aggravation.

SaaS or software as a service is one of the most recent paradigm shifts in the software sector. Almost every industry has adopted and used SaaS to streamline corporate processes and operations, therefore its effects are not limited to the software sector. It is also possible to think of the SaaS platform as a mechanism to offer programmes via the Internet using a subscription fee model as opposed to the more conventional on-premises, licenced software solutions. Through the use of the Internet, companies can obtain software as a service, which eliminates the need to provision and maintain complicated computing infrastructure.

The benefits of SaaS have gotten better and better. With the rise in awareness about SaaS, private companies in India are migrating to SaaS for ease of business, however, the public sector is lagging in terms of implementing SaaS. Over the years, SaaS has established itself as a viable business model with CRM on-demand and that makes it reliable for public sector companies as well.

Below are the 10 reasons why the public sector should switch to SaaS:


The SaaS model’s cost-effectiveness is the main factor driving the change. It will assist public sector enterprises in lowering their maintenance and operational expenditures. IT maintenance difficulties are no longer a concern for software buyers because of SaaS. Many companies have spent a lot of money attempting to fix faults and problems with their systems, but SaaS eliminates all of those problems because the software supplier takes care of it on the client’s behalf. The supplier takes care of problems like scale, performance, uptime, general maintenance, and disaster recovery, so the company no longer needs to spend money on software problems. SaaS business products are often more cost-effective and practical because renting pricey software via a subscription entails less financial risk than purchasing it outright.


Compared to on-premise systems, cloud solution deployment takes less time. Since there is no hardware expense, organisations will save time by not having to purchase new IT equipment and set up VPN access on several systems throughout the company. As the organisation expands, they may add more users without ever considering installing or adding the hardware. In contrast to on-premise software applications where speed and performance are crucial to the operation of the programme, cloud-based systems are efficiently put together to ensure optimal network performance and are also adaptable to business needs.


Software that is available as a service (SaaS) is very scalable in terms of upgrades or new versions. For customers with variable financial circumstances, businesses may provide a variety of personalised payment plans with several tiers. Customers can usually start and stop using a service based on their goals because subscriptions are typically easy to sign up for and cancel. Every time the SaaS platform receives a new update, the vendor or supplier acts quickly to implement it for customers.


The simplicity of SaaS’s accessibility from anywhere in the world at any time is among its most significant characteristics. Customers can typically access current, useful programmes by simply opening and signing into them after connecting to the internet. This quick, simple access saves the client time and effort and does not require them to have IT knowledge.


SaaS enables businesses to quickly alter apps to meet their needs and specifications without disrupting the core infrastructure. The fact that the supplier handles all upgrades is an additional benefit.

6.Cloud architecture:

Cloud computing refers to SaaS. Many businesses, as well as vendors, have wrestled with the issue of data ownership. The third-party supplier has the data and encryption keys, so if anything unforeseen happens and there is downtime, companies can still use such information. The data is still there. SaaS enables cost-containment while staying ahead of technological and structural changes.


The continued success of the SaaS services provided by SaaS vendors depends on their financial stability. This is a primary driving force for them to go above and beyond to serve their clientele.

8.Easy to deploy:

SaaS is easy to deploy because it operates in a cloud environment. As opposed to on-premise software, which requires the deployment of the necessary hardware to be used with processes.

9.Minimal data loss:

With SaaS, there is very little chance of data loss. Data is always accessible thanks to real-time backups. Customers who use SaaS models can access and back up data on internet servers from a variety of devices. With the aid of tools like multi-factor authentication and anti-phishing programmes, advances in cloud technology provide customers with high-quality data security.

10.Free trial:

Businesses can typically take part in free product trials with SaaS models. Customers can test out a programme for free for 7, 14 or 30 days during these times to decide if they want to sign up and pay for a subscription. It is extremely uncommon for a company to pay heavily upfront without even running software tests; this is quite dangerous.

By Bakshish Dutta, Country Sales Manager – India & SAARC, Druva

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