Kylas, a new age enterprise-grade Customer Relationship Management (CRM) product, has been launched in India. Kylas is an agile, easy to use and customizable SaaS product that is uniquely positioned to help small and medium businesses streamline their sales efforts, engage with customers effectively and grow faster. During the last one year, SMBs in India have been severely impacted with the uncertainties of start-stop lockdowns, unreliable cashflows and disrupted supply chains. Covid-19 has forced SMBs to accelerate digital adoption and ensure business continuity in this challenging environment. Kylas was launched with a vision to make an high quality CRM software accessible to small businesses with a differentiated pricing of USD 99 (INR 7499) per month with unlimited features, unlimited users, and no hidden costs so that the SMBs can focus on reviving their businesses without the additional burden of increase in technology costs.
Kylas comes built-in with a host of productivity and collaboration features to improve sales team productivity. It seamlessly integrates with commonly used lead generation platforms such as– Facebook, Whatsapp, IndiaMART, Shiksha.com and many more to accelerate the end-to-end customer journey of Indian SMBs. Additionally, Kylas is launching a unique ‘SMB Upskilling Program’ with an aim to educate, enable and advise growing businesses about their digital transformation roadmap and operations. This is a special 4-week program, during which SMBs will learn about using technology and platforms for business continuity & resilience, marketing (including digital and social media), lead generation and overall digital transformation. The program will be led and conducted by the leadership team and subject matter experts at Kylas.
Ketan Sabnis, CEO and Founder, Kylas, said, “While large enterprises have the resources and wherewithal to undergo rapid digital transformation, SMBs face various challenges such as lack of accessibility to technology, cost constraints and shortage of talent with relevant digital skills. To bridge this gap and to help SMBs to digitize their end-to-end customer journey, we have built Kylas: The Honest CRM. It has been designed keeping in mind the needs of the SMBs and we believe that our customers can benefit from its enterprise-grade CRM capabilities at an all-inclusive value-pricing. Additionally, our customer service, SMB upskilling initiative and our future product roadmap will further strengthen the key value propositions of Kylas.”