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A Strategic Alliance Announced By Microsoft and ServiceNow 

The companies together will enable enterprise customers in certain highly regulated industries as well as government customers

Microsoft and ServiceNow announced a broader strategic partnership intended to significantly enhance the integration and optimization of the companies’ products, platform and cloud capabilities. Through this expanded partnership, the companies will enable enterprise customers in certain highly regulated industries as well as government customers, to accelerate their digital transformation and drive new levels of insights and innovation. Also, for the first time, ServiceNow will house its full SaaS experience on Azure in addition to its own private cloud. The expanded partnership will elevate ServiceNow to one of Microsoft’s strategic partners in its Global ISV Strategic Alliance Portfolio.

The expanded agreement builds on a partnership announced last fall by Microsoft and ServiceNow. As leading enterprise technology platforms, Microsoft and ServiceNow make it easier for customers to integrate and optimize across the two companies’ products and platforms. By collaborating on next-generation experiences, Microsoft and ServiceNow will leverage technology to bring further cognitive services and intelligence to products across the Now Platform with Microsoft 365 and Azure.

ServiceNow will use Azure Cloud as part of its preferred cloud platform for certain highly regulated industries, benefiting from Microsoft’s deep expertise in data protection, security, and privacy, including the most comprehensive set of compliance offerings of any cloud service provider.

With ServiceNow available through Azure Government, U.S. government agencies will be able to leverage the compliance coverage across regulatory standards available through Azure. Microsoft is committed to supporting the full spectrum of government data to help agencies quickly and easily achieve their necessary requirements.

As part of a separate transaction, Microsoft will implement ServiceNow’s IT & Employee Experience workflow products across its own business to improve operations, enhance employee experiences, and deliver stronger business outcomes. With ServiceNow, Microsoft will bring even more digital workflows into its organization, so employees can spend less time on manual tasks.

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