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MSP India Summit 2023 Announces MSP Business Coming of Age

The most coveted and first-of-its-kind event anywhere, MSP India Summit 2023 has been conducted with great fanfare at Hotel Novotel, Aero City, New Delhi on 7th July 2023. A unique initiative by Accent Infomedia Pvt Ltd., the event which witnessed robust response from the industry, aimed at recognizing the immense contribution of Managed Service Providers (MSPs) for their critical role in driving growth and turbo-charging the partner eco-system across the country.

A meeting point of top 100 MSPs offering various technology services including cyber security, SOC, NOC, DR, Backup, cloud computing, IT services, AI ML, etc, the event was marked by highly insightful sessions by industry think-tanks, who gathered to brainstorm and understand the future trend in MSP business.

Sanjay Mohapatra, Group Editor, Accent Info Media

Delivering the welcome note, Sanjay Mohapatra, Group  Editor, Accent Infomedia Pvt Ltd., made a candid introduction to the event.  “Managed IT service providers (MSPs) are evolving their business model beyond managed services. Our Survey Results showed that the pandemic forced many MSPs to significantly transform their businesses. Against the backdrop of today’s dynamic business landscape, the role of MSPs has become super critical in addressing various business pain points and specific business concerns with clinical accuracy,” said Mohapatra.

With over 100 MSPs, more than 50 CIOs, and hundreds of partners and other stake holders in attendance, the marquee event saw robust industry participation. The MSP India Summit provided immense food for thought for the participants.  They were provided with a valuable opportunity to gain industry-critical insights on the MSP business through Panel Discussions, Industry Presentations and high-voltage networking and interactions.

Jaspreet Singh Partner and Clients and Markets Leader – Advisory Services, Grant Thornton Bharat LLP.

Delivering the Keynote on “Leveraging Service-Led Business Opportunity,” Jaspreet Singh, Partner and Clients and Markets Leader – Advisory Services, GrantThornton, set the tone of the event. Yogendra Rajput, CEO, MapleCloud Technologies, moderated  a panel discussion on “Succeeding in Service – led Business Model.” The panel included leading names of the IT industry such as Darshan Singh, Head of Cloud Security and Innovation, Infosys;  Dr. Biswajit Mohapatra, Head of Customer Solutions Management, India and South Asia at Amazon Web Services; Dr. Jitendra Mohan, CISO, Tata Advanced Systems; Rex Antony Peter, Global Head, Presales| Sales, Zoho Corp.;  and Rajesh Garg, Executive Vice President & Chief Digital Officer Application & Cybersecurity Services, Yotta.

Panel discussion was followed by an industry presentation by Rajesh Chhabra, Sales Director, South Asia and Global Business Development Leader Inside sales, Acronis.

(From left to Right) NK Mehta, MD & CEO, Secure Network Solutions India Pvt Ltd,, Vishal Bindra, CEO, ACPL Systems, Kinshuk De, Cyber Security Practice, Tata Consultancy Services ,Tushar Parekh, Founder & Managing Director, Silicon Netsecure Pvt Ltd, Rahul Goswami, Associate General Manager, Marketer. Poet. Customer Evangelist, HCLTechnologies and Bridget Huang, MSP Account Manager – APAC, Kaspersky
(From left to right) Yogendra Rajput, CEO, MapleCloud Technologies, Rex Antony Peter, Global Head, Presales| Sales, Zoho , Dr. Biswajit Mohapatra, Head of Customer Solutions Management, India and South Asia at Amazon Web Services, Darshan Singh, Head of Cloud Security and Innovation, Infosys., Dr. Jitendra Mohan, CISO, Tata Advanced Systems and Sushobhan Mukherjee, Co-founder and CEO, Prime Infoserv LLP.
(From left to right): Balaka Barua, Executive Editor, Enterprise IT World, Naresh Pathak, CDO, Intensity Global Technologies, Sharad Agarwal, CDO, JK Tyre, Anand Sinha, CIO, Birlasoft and Anand Agarwal, Head IT, Assets Care & Reconstruction (ACRE India)

Given the kind of significance accorded to cyber security as a service in present times, the event also featured an exclusive panel discussion dedicated to Cyber Security as Service. The discussion was moderated by NK Mehta, MD & CEO, Secure Network Solutions India Pvt Ltd and empanelled Tushar Parekh, Founder & Managing Director, Silicon Netsecure Pvt Ltd;  Vishal Bindra, CEO, ACPL Systems; Kinshuk De, Cyber Security Practice, Tata Consultancy Services; Rahul Goswami,  Associate General Manager, Marketer. Poet. Customer Evangelist, HCLTech;  and Bridget Huang, MSP Account Manager – APAC, Kaspersky.

Besides these, industry leaders brainstormed to bring out the various facets and multitude of benefits of MSP business.   A series of insightful presentations from top industry leaders, which included  Sudarshan JM, Seni

In the picture are (Rajesh Chhabra, Sales Director, South Asia and Global Business Development Leader Inside sales, Acronis , Sudarsan JM, Senior Technical Consultant-Presales, Site24x7, Zoho Corp, Bridget Huang, MSP Account Manager – APAC, Kaspersky, Sunil Sharma, Vice President, Sales – India & SAARC, Sophos, Vivek Gupta, Sales Head, Prophaze, Biju Varghese, SVP & Head – India & APAC, Global Strategic Alliances, eMudhra, Manoj Dhanda, Founder and CTO, Utho  and Ranjan Chopra, MD & CEO Team Computers )

or Technical Consultant-Presales, Site24x7, Zoho Corp;  Bridget Huang, MSP Account Manager – APAC, Kaspersky; Sunil Sharma, Vice President, Sales – India & SAARC, Sophos; Vivek Gupta, Sales Head, Prophaze, Biju Varghese, SVP & Head – India & APAC, Global Strategic Alliances, eMudhra; and Manoj Dhanda, Founder and CTO of Utho.

Ranjan Chopra, MD & CEO Team Computers, delivered a talk on sustainability. The highlight of the event was the “MSP Maturity Model Survey” presentation by Sanjay Mohapatra, Group Editor, Accent Info Media.  The Survey brought out in excruciating detail the critical factors that are shaping the MSP business in India. MSP India Summit also recognized over 100 MSPs for their precious contribution to the IT ecosystem.  Top Partners from India, who have created services as the major business growth for their topline and bottom line, were awarded at the event.

The awardees were selected by an independent jury through a rigorous process, taking into account the contenders’ contribution to growth, financial performance of their organization, product, service innovation among others. The jury evaluated around 551 IT companies through primary and secondary research to arrive at the final list of 100 winners.

Sanjib Mohapatra, Publisher, Accent Infomedia Publications

The winners were also provided instant media opportunities on the spot. At the fag end, Sanjib Mohapatra, Publisher, Accent Infomedia Pvt Ltd., gave the vote of thanks.

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